GET IN TOUCH
Chevrolet Complete Care: Get in Touch masthead

We are here for you

At Chevrolet, we care about you and your vehicle. Our goal is to resolve any problems you have, quickly and completely. The Chevrolet Complete Care program provides you with Roadside Assistance, scheduled maintenance visits, a bumper-to-bumper warranty and more. For any questions about your vehicle’s operation, ownership or servicing needs, your Chevrolet dealer is ready to assist you.

How to contact us

Chevrolet Complete Care: Get In touch

If your problem cannot be resolved by your local dealer, or if you prefer to speak with us directly, please contact our Customer Care Advisors in one of the following ways:

CALL US

80002000257

EMAIL US

24/7 REGIONAL ROADSIDE ASSISTANCE

800 0357 02828

FAQ — Frequently Asked Questions

You’ve got questions? We’ve got answers. Chevrolet Complete Care is here to help you, whether you’re stranded on the road at night or you just can’t find your car manual. Browse the questions below or contact us at any time.

General

What is Chevrolet Complete Care?

Chevrolet Complete Care is our personal commitment to you, your car and your safety when out on the road. The Complete Care program combines a 3 year/100,000km bumper-to-bumper warranty, with regular, scheduled maintenance and Roadside Assistance for peace of mind, wherever you are.

How do I contact Chevrolet?

If your problem cannot be resolved by your local dealer, or if you prefer to speak with us directly, please contact our Customer Care Advisors in one of the following ways:

TELEPHONE — +96265008145

EMAIL — customerservice@gmarabia.com

Warranty

Does my vehicle come with a warranty?

Yes. With a 3 year/100,000km bumper-to-bumper warranty, Chevrolet Complete Care gives you peace of mind right from the start. This factory-backed warranty comes with the assurance of trained service technicians, quality workmanship and genuine Chevrolet parts. For more details, visit our Warranty page.

Can I take my Chevrolet to any Chevrolet dealership for warranty repairs?

Yes, all repairs should be performed by your local Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts.

Roadside assistance

What should I do if I have a problem while on the road?

We would never leave you stranded. Chevrolet is proud to offer the response, security and convenience of our 24-Hour Roadside Assistance Program. The program provides you with emergency towing to a Chevrolet dealer, so you are never alone while on the road. Our Roadside Assistance program also includes: lockout service (keys locked inside vehicle), flat tire changes (spare installed), fuel delivery and jump-starts (at home or on the road).

Our Roadside Assistance operators are available 24 hours a day, 7 days a week to ensure you get help when you need it. Visit our Roadside Assistance page or call us on 800035708828.

Chevrolet service

When should I service my vehicle?

Your Chevrolet is designed and tested to provide you with years of worry-free driving. However, every car has a recommended service interval that is important to ensure proper vehicle health and maintenance. Find out when to schedule your next service at our Recommended Maintenance Schedule page.

Can I take my Chevrolet to any Chevrolet dealership for warranty repairs?

Yes, a Chevrolet dealer, where trained technicians know your car best and use genuine Chevrolet parts should perform all repairs.

I haven’t driven my car very far, do I need to service it on the time interval recommended?

Yes, because even though you may not have travelled to the full kilometers interval, your engine oil and other important items need to be checked and topped up or replaced.

Where can I buy Chevrolet genuine parts?

Your Chevrolet dealer is the best place to purchase Chevrolet genuine parts.

What is a VIN and how do I locate it?

Each vehicle has a unique serial number which is used to identify each individual vehicle. This is known as an International Standards Organization Vehicle Identification Number (ISOVIN or VIN). The VIN consists of a structured combination of 17 characters and is usually located on the bottom corner of the windscreen on the passenger’s side.